Case Study: Mornington Peninsula Shire achieves faster permit approvals with PermitAccess from PelicanCorp

Mornington Peninsula Shire revolutionise permitting process

Mornington Peninsula Shire, a local government area in Victoria, needed better visibility and control over contractor works in the road reserve. Its manual permit application process was resource-intensive, and projects were often started without the Shire’s awareness. PelicanCorp, which the Shire already used for DBYD ticket handling, was brought in to help automate permit management with its PermitAccess solution.

PelicanCorp implemented PermitAccess as an end-to-end cloud platform linking DBYD enquiries with permit applications, reviews, approvals, invoicing, and reporting. The result was a major improvement in oversight and efficiency, with permit turnaround times reduced from an average of 10 business days to as little as 48 hours, plus better visibility, audit trails, online payments, and lower use of council time and resources.

Mornington Peninsula Shire

Cameron Cantley-Smith

Asset Protection Officer