Case Study: Horizon Networks NZ improves efficiency with PelicanCorp TicketAccess

Horizon Networks - Customer Case Study

Horizon Networks NZ was managing incoming beforeUdig enquiries through a manual process that took staff time and effort to gather the right information and produce consistent, timely responses. PelicanCorp provided TicketAccess to help automate the creation of these response plans.

With PelicanCorp’s TicketAccess, Horizon Networks NZ automated its beforeUdig response plan creation process, improving efficiency and reducing the manual effort required to handle enquiries. The case study does not give a specific numerical measure of impact, but it reports clear operational improvements from the automation.

Horizon Networks

Scott Lillas

GIS/CAD Manager