Case Study: Fresno Police Department achieves 24/7 real-time monitoring and enhanced situational awareness with Pelco VideoXpert

Fresno Police Department - Customer Case Study

Fresno Police Department in Fresno, California faced limitations with an older Pelco surveillance setup that had been in place for more than 10 years. The previous configuration prevented 24/7 monitoring at its Communications Center, made it difficult to optimize panoramic cameras, required time‑consuming multi‑platform monitoring, and could not ingest video from local businesses or schools. The department’s move to a Real‑Time Crime Center and new Regional Training Center created an opportunity to upgrade using Pelco technology, including VideoXpert VMS and Pelco Spectra and Optera cameras.

Pelco expanded Fresno PD’s program to roughly 200 cameras and deployed VideoXpert VMS so operators can monitor feeds from the Real‑Time Crime Center and integrate video from businesses, retail centers, schools and hospitals. The higher‑quality imaging from Spectra and Optera cameras and the open VideoXpert platform delivered 24/7 real‑time monitoring, streamlined video management, an expanded video policing program, and reported increases in officer safety and overall city security.

Fresno Police Department