Case Study: Eatery boosts guest engagement and loyalty with Pej

Eatery rolls out Pej’s Guest App across 15 locations

The customer, Eatery, a fast-growing restaurant chain in Sweden, faced a challenge with its outdated, card-based loyalty and payment solution. It was unable to effectively manage marketing and communication for its mix of B2B and B2C guests. Eatery partnered with the vendor Pej to modernize these guest interactions and create a more branded experience.

Pej implemented its Guest App, which provided Eatery with data-driven B2B loyalty and communication tools. This solution enabled personalized offers to activate visits during off-peak hours and strengthen guest engagement. As a result, Eatery successfully rolled out a smooth, branded digital experience across 15 locations, achieving stronger relationships with guests, new revenue opportunities, and a balanced approach that enhanced its human service.

Eatery