Case Study: a health-tech company achieves real-time patient engagement tracking with Peeklogic's Salesforce RxWare integration

RxWare Platform Client launches real-time patient engagement tracking with Peeklogic

Peeklogic partnered with an innovative health-tech company that uses the RxWare patient engagement platform. The client faced a challenge because their Salesforce users could not interact with RxWare directly from their CRM, requiring manual work to send patient invitations and track engagement status.

Peeklogic built and delivered a Salesforce AppExchange application that created a secure, bi-directional integration. The solution enabled one-click patient invitations from Salesforce and real-time tracking of enrollment and engagement via webhooks. This streamlined internal workflows, eliminated manual processes, and provided enterprise-grade security, with the managed package successfully passing the Salesforce Security Review.