Case Study: Wild SF Walking Tours achieves 300 man-hours saved annually and 13% higher administrative efficiency with Peek Pro

Wild SF Walking Tours - Customer Case Study

Wild SF Walking Tours, founded by Wes Leslie and Jordan Jo, guides guests through San Francisco’s neighborhoods with storytelling-led walking tours. Faced with no standardized booking system and time-consuming phone-based communications, Wild SF needed a digital solution to manage bookings, customer outreach, and inventory—so they implemented the Peek Pro booking platform.

Using Peek Pro to automate confirmations, emails, scheduling and inventory management, Wild SF reduced manual workload and improved professionalism. Peek Pro helped save about 300 man-hours annually (around five hours a week), delivered a 13% boost in administrative efficiency, and made operations run smoother while reducing time spent on calls and emails.

Wild SF Walking Tours

Wes Leslie

Co-Founder