Peek Pro
66 Case Studies
A Peek Pro Case Study
Wheel Fun Rentals, a multi-location operator of bikes, kayaks, pedal boats and guided Segway tours, was hampered by a cumbersome, mobile-unfriendly online booking system and an inefficient in-house calendar that left only about 10% of bookings coming in online. They turned to Peek Pro’s tour & activity operator software to deliver a more seamless customer experience and improve conversion and backend scheduling.
Peek Pro integrated its booking platform and resource-management tools with Wheel Fun Rentals’ website and automated workflows, simplifying scheduling and saving about 3 hours of manual work per day (roughly 800 man-hours per year). As a result, online bookings and sales rose 34%, conversion rates improved (as tracked in Google Analytics), and the Wheel Fun Rentals team gained responsive Partner Support from Peek Pro.
Sheena Walenta
National Marketing Director