Case Study: Vancouver Island Expeditions achieves 5 hours/week admin savings and $170/week additional revenue with Peek Pro

Vancouver Island Expeditions - Customer Case Study

Vancouver Island Expeditions, founded by Leif Bogwald, runs food, drink and nature tours on Vancouver Island and struggled with a manual booking process of spreadsheets and phone calls as the business grew. Bogwald needed a streamlined calendar, better guide communication and stronger staff relationships, so he adopted Peek Pro’s tour and activity operator software (Peek Pro online booking platform) to replace his manual system.

Peek Pro implemented features like Abandoned Bookings, a guide assignment tool and Google Calendar integration, plus a visual, easy-to-use dashboard and partner support. As a result Vancouver Island Expeditions gained about $170/week from abandoned bookings, saved roughly 5 hours/week (≈260 hours/year) in administrative work, achieved a 20% review capture rate and reports 100% satisfaction with Peek Pro’s Partner Support Team — improving staff coordination and customer experiences.

Vancouver Island Expeditions

Vancouver Island Expeditions

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