Case Study: The Felix in Hollywood Tour Company achieves 100% revenue growth with Peek Pro

The Felix in Hollywood Tour Company - Customer Case Study

The Felix in Hollywood Tour Company, led by owner Philip Mershon, is a one‑man tour business that needed a more streamlined booking and administration system. Mershon was frustrated with his previous booking partner’s limited reach and the heavy load of phone calls and emails; he went looking for a solution like Peek Pro to provide booking, calendars, mobile management and better promotional reach.

Mershon implemented Peek Pro’s software and mobile app, which automated bookings, enabled calendar edits from anywhere, added website widgets and tapped Peek Pro’s partner channels. As a result, he doubled revenue (100% increase), cut the customer booking time from several minutes to under a minute (about a 75% faster booking experience) and saved roughly 500 man-hours annually. Peek Pro’s tools also reduced phone and email reservations to only occasional instances, freeing Mershon to focus on tours.

The Felix in Hollywood Tour Company

Philip Mershon

Owner