Case Study: Tell Tale Tours achieves 30% more bookings, 64% higher conversions and 500+ man-hours saved annually with Peek Pro

Tell Tale Tours - Customer Case Study

Tell Tale Tours, led by owner Rory Lipede, was losing revenue and wasting staff time because its prior online booking partner had a convoluted customer booking flow and a confusing operator interface that made adding tours and managing vouchers difficult. Looking for a better solution, Lipede chose Peek Pro (peekPRO tour & activity operator software) to replace the problematic system.

Peek Pro’s platform streamlined the front-end booking experience and simplified back-end operations, immediately stopping revenue loss and driving a 30% increase in bookings and a 64% rise in conversions, while saving the team over 500 man-hours annually. Peek Pro also made it easier to add new and private tours, improved Viator integration, added Yelp partnership exposure, and provided fast support via in-app messaging.

Tell Tale Tours

Rory Lipede

Owner