Peek Pro
66 Case Studies
Case Study: RidgeRunner Ziplines achieves 50% more online bookings and saves 250 man-hours annually with Peek Pro
A Peek Pro Case Study
RidgeRunner Ziplines - Customer Case Study
RidgeRunner Ziplines, owned by Sue Jordan and based in Andrews Valley, NC, runs zipline tours showcasing the area's natural beauty. Before partnering with Peek Pro and its Tour & Activity Operator Software, RidgeRunner had no formal online booking system, struggled with high call volume and payments, and spent excessive time manually managing its calendar.
Peek Pro delivered a user-friendly online booking flow and intuitive backend tools that let customers book and pay online and staff easily blackout dates, schedule activities, and add bookings in real time. As a result, 50% of RidgeRunner Ziplines’ bookings now come from online channels and the business saves about 250 man-hours annually, with a more streamlined, flexible administration experience.
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RidgeRunner Ziplines
Sue Jordan
Owner