Case Study: No. 1 Escapes achieves 60% sales growth and 200 man-hours saved annually with Peek Pro

No. 1 Escapes - Customer Case Study

No. 1 Escapes, an Irvine escape‑room founded by Adam Johnson and Brandon Friend, was frustrated with their previous online booking partner’s poor user experience—simple reservation edits required contacting Stripe and employee permission controls were inadequate. Looking for a more reliable booking platform and smoother daily operations, they switched to Peek Pro (tour & activity operator software).

Peek Pro enabled No. 1 Escapes to directly edit activities and reservations, set proper employee permissions, and use improved email follow‑ups, notifications, and reporting, streamlining operations. As a result, they saved roughly 4 hours a week (about 200 man‑hours annually) and saw a 60% increase in sales, while reporting an excellent user experience with Peek Pro.