Case Study: Lost Trails ATV Adventures achieves 90% online bookings, $13K annual savings and 200 hours reclaimed with Peek Pro

Lost Trails ATV Adventures - Customer Case Study

Lost Trails ATV Adventures, led by owner Leslie Novak, operates a 2,000+ acre ATV park near Scranton and had been handling reservations by phone and walk-in only. Overwhelmed by calls, voicemails and long check-in lines — and forced to hire extra staff — Novak needed an online booking partner to streamline operations and reduce manual work; she chose Peek Pro’s tour and activity operator software.

Peek Pro implemented its online booking system and onboarding support, resulting in 90% of bookings coming through the web, 200 man-hours saved annually, and $13,000 saved each year (the cost of a full employee). Novak also cites Peek Pro’s Clone Bookings and custom questions tools and responsive onboarding team as key benefits that simplified bookings, reduced legal risk, and enabled business growth.

Lost Trails ATV Adventures

Leslie Novak

Owner