Case Study: Lance Mackey's Comeback Kennel achieves 30% sales growth and 1,000+ hours saved annually with Peek Pro

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Preview of the Lance Mackey’s Comeback Kennel Case Study

Lance Mackey’s Comeback Kennel - Customer Case Study

Lance Mackey’s Comeback Kennel, founded by world‑champion musher Lance Mackey, struggled with manual phone reservations, paper waivers and time‑consuming follow‑ups as the business grew. To streamline operations and boost direct sales, Mackey looked for an easy‑to‑use online booking partner and chose Peek Pro’s tour & activity operator software.

Peek Pro implemented its conversion‑optimized online booking flow, automatic emails, Smart Reviews and online waivers, replacing manual tasks and reducing phone bookings. As a result, Lance Mackey’s Comeback Kennel saw a 30% increase in sales, 80% of bookings now come from online, and the business saves roughly 3 hours a day — over 1,000 hours annually — thanks to Peek Pro.


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