Case Study: Harvard Cookin’ Girl achieves 100% online bookings and 50% review capture with Peek Pro

Harvard Cookin’ Girl - Customer Case Study

Harvard Cookin’ Girl, founded by Bibi Kasrai with Stephanie Chaplin as Event Coordinator, needed a reliable online booking partner to manage growing demand for large events, camps and classes. Prior to implementation they relied on phone and email reservations that were hard to track; they also wanted a customizable system that would integrate with their business and help capture customer reviews. They chose Peek Pro and its Tour & Activity Operator Software as the solution.

Peek Pro delivered an easy-to-use, customizable online booking platform and support services that allowed Harvard Cookin’ Girl to require online booking for large events (achieving a 100% online booking rate for those events), capture reviews at a 50%+ rate via Peek Pro’s Smart Reviews, and receive 100% satisfaction with Peek Pro’s tech support. The team also created tailored booking flows for camps and projects a 75% overall online booking rate as they add more classes to Peek Pro.

Harvard Cookin’ Girl

Bibi Kasrai

Owner