Case Study: Happy Flights Cabo Parasailing achieves 57% increase in revenue from online bookings with Peek Pro

Happy Flights Cabo Parasailing - Customer Case Study

Happy Flights Cabo Parasailing, owned by Kim Jones, faced heavy reliance on roving ticket sellers, high commission costs, and an outdated booking system that made refunds, reporting, and day-to-day operations difficult. To address this, Jones chose Peek Pro’s tour and activity operator software as her online booking solution.

Peek Pro implemented a flexible booking platform with integrated payments, easy refund processing, detailed reporting, and responsive partner support that fit Happy Flights’ existing operations. Since switching to Peek Pro, roughly 60% of business now comes from online bookings, driving a 57% increase in online booking revenue, a 5‑star TripAdvisor reputation with a Certificate of Excellence, and growth to become the largest parasailing operator in Cabo.