Case Study: H2O Adventures achieves 40% increase in online conversions and 1,040 man-hours saved annually with Peek Pro

H2O Adventures - Customer Case Study

H2O Adventures, run by co‑owner Tyler Soulé in Lotus, California, struggled with an inherited online booking system that was clunky on the back end and not intuitive for customers. They wanted a fully functional partner—one that offered automated emails, a mobile app, monthly reporting and digital waivers to save time, reduce paper, and increase bookings. They chose Peek Pro’s tour and activity operator software to replace their previous vendor.

Peek Pro provided a feature‑rich solution including a mobile app for scheduling, manifests and check‑in, free digital waivers, automated customer communications and easy reporting. As a result, H2O Adventures saw about a 40% increase in online conversions, saved roughly 20 hours per week (about 1,040 man‑hours annually), and gained roughly 30% more online reviews, with the automation and mobile tools enabling smoother, greener operations.

H2O Adventures

Tyler Soule

Co-Owner