Case Study: Golden Gate Rides achieves 30% revenue growth, $26K in annual cost savings, and 500+ man-hours saved with Peek Pro

Golden Gate Rides - Customer Case Study

Golden Gate Rides, founded by Bigyan Koirala in San Francisco, was growing quickly but needed to streamline operations, avoid costly staffing and inventory commitments, and better predict demand. Koirala chose Peek Pro as his online booking partner and tour & activity operator software to help manage bookings and operations without adding overhead.

Peek Pro’s automated reporting, custom booking questions and follow-up emails let Golden Gate Rides move from rentals into tours while saving time and money—about 500+ man‑hours annually (roughly 10 hours per week), $26K in annual cost savings ($500/week), and a 30% lift in revenue. Peek Pro also improved the customer experience and reviews (a 5‑star TripAdvisor ranking at #6), enabling Koirala to run the business with minimal help.

Golden Gate Rides

Bigyan Koirala

Owner