Case Study: Escape Room Brunswick achieves 30% sales growth and 1,100+ man-hours saved annually with Peek Pro

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Escape Room Brunswick - Customer Case Study

Escape Room Brunswick, owned by Roland Lacombe, needed a better online booking partner to boost sales, reduce manual work, protect booking privacy, and give him more control than his previous provider. Lacombe selected Peek Pro’s tour and activity operator software to provide instant online booking, automated customer communications, and a customizable system tailored to his escape room business.

Peek Pro implemented its online booking platform with features like Abandoned Bookings, automated confirmation emails, and a privacy-focused availability calendar, plus hands-on setup support. The result: a 30% increase in bookings, automated emails saving about 2 hours per day and reduced phone time (totaling 1,100+ man hours saved annually), improved customer experience, and greater operational control for Escape Room Brunswick.


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Escape Room Brunswick

Roland Lacombe

Owner


Peek Pro

66 Case Studies