Case Study: Dylan’s Tours achieves 520 hours saved annually with Peek Pro

Dylan’s Tours - Customer Case Study

Dylan’s Tours, founded by Dylan David and now one of San Francisco’s largest operators with 2,000+ five-star reviews, was growing rapidly but managing bookings and guide assignments with Google Sheets and manual emails. Owner Dylan David and Operations Manager Coleman needed an online booking partner with robust resource management, automated communications, and reporting — and chose Peek Pro.

Peek Pro’s tour and activity operator software provided Resource Management tools, automated and customizable emails, and pre-built reports, letting Dylan’s Tours create schedules in under 15 minutes and save about 10 hours per week (520 hours annually) in administrative work. Peek Pro also enabled quick customer lookups, better business insights, and hands-on support (including Google AdWords help), improving efficiency and scalability.

Dylan’s Tours

Dylan David

Owner