Case Study: Corporate Helicopters of San Diego achieves faster online bookings and increased operational efficiency with Peek Pro

Corporate Helicopters of San Diego - Customer Case Study

Corporate Helicopters of San Diego, a 25-year provider of aerial tours, charters and filming, was handling every reservation manually and losing online conversions because customers couldn’t book directly on the website. Director of Marketing Julie Parnell said phone-based booking was time-consuming and hurt sales, so the company needed a simple web booking solution—which they found with Peek Pro’s peekPRO Tour & Activity Operator Software.

Peek Pro implemented an online booking bridge that integrated with Corporate Helicopters of San Diego’s internal systems, producing faster booking flow, increased operational efficiency and measurable growth in online sales tracked by their system. The new workflow saved staff time during peak season, allowed the team to focus more on guest experience, and delivered a seamless support experience from Peek Pro.

Corporate Helicopters of San Diego

Julie Parnell

Director of Marketing