Case Study: Bad Wolf Ghost Tours saves 1,000 hours annually and secures bookings with Peek Pro

Bad Wolf Ghost Tours - Customer Case Study

Bad Wolf Ghost Tours, run by owner Wolf Holt, offers guided ghost walks through San Antonio but was booking tours the old-fashioned way—taking reservations by phone and recording them in a notebook. That process ate up to 20 hours per week, left Holt unable to take payments in advance, and risked lost bookings or no-shows until he partnered with Peek Pro and its tour & activity operator software.

Peek Pro implemented online booking, integrated payments, Smart Reviews and a Kiosk Mode mobile app, giving Holt real-time check-ins and better customer feedback. As a result, Peek Pro saves Bad Wolf Ghost Tours over 1,000 man hours annually, ensures Holt gets paid even for no-shows, has improved review quality and helped the company reach #1 in Nightlife in San Antonio on TripAdvisor, and freed Holt to focus on other passions.

Bad Wolf Ghost Tours

Wolf Holt

Owner