Case Study: Art By Fire achieves 30% time savings and increased sales with Peek Pro

Art By Fire - Customer Case Study

Art By Fire, owned by Art & Sharon Freas in Issaquah, Washington, is a glassblowing school and gallery that struggled with manual operations: reservations tracked in a binder, no online booking, and customers forced to call or visit to make a reservation. To streamline scheduling for their many unique classes, they adopted Peek Pro’s tour & activity operator software as their online booking solution.

Peek Pro enabled a fast, simple transition—setting up calendars, activities and emails—giving Art By Fire a Peek Calendar and downloadable customer manifests, plus “Book Now” widgets on their website. As a result, Peek Pro delivered about 30% time savings, a measurable increase in sales (even for higher-priced six-week classes), and a smoother customer booking experience that helped grow the business.

Art By Fire

Karina Mann

Owner