Case Study: Richards Transportation Service achieves 30% customer growth and $70K staffing savings with Pedigree Technologies' OneView

Richards Transportation Grows Customer Base By 30%

Richards Transportation Service, a Moorhead, MN–based transportation and logistics firm operating 15 trucks and 7 motor coaches across nine Midwestern states, needed real‑time visibility into seed/grain trucks so customers’ crews could be ready to load/unload. Their previous driver‑input tracking captured only 5–10% of trips and projected growth threatened the need to hire two administrative staff. Richards selected Pedigree Technologies’ OneView® solutions (Fleet Manager w/ Diagnostics and Maintenance Manager) to address these gaps.

Pedigree Technologies implemented OneView® to provide live vehicle location, speed and idle monitoring, automated IFTA reporting, and maintenance alerts. As a result, Richards cut reporting time from 80 to 2 hours per month, avoided $70,000 in hiring costs, grew its customer base by 30%, saved an estimated $250 per truck per month, reclaimed about 5 hours of company time per trip, and prevented over $1,200 in avoidable maintenance expenses.

Richards Transportation Service

Robbie Elliott

Operations & Safety Manager