Case Study: PFSweb achieves a successful COO transition with Pearson Partners International

PFSweb - Customer Case Study

PFSweb CEO Mark Layton, founder of the e-commerce company, began contemplating a strategic career change after two decades at the helm. He engaged Pearson Partners International for their executive coaching services to help him navigate the unfamiliar job market and prepare for his next opportunity without publicizing his search.

Pearson Partners provided a highly personalized engagement, offering metrics-based tools and coaching to help Layton position himself and build his network. Their senior consultants actively managed his search, which led to him being presented for and accepting the COO role at VideoPlus. Pearson Partners also facilitated the negotiation process and later provided a management assessment of his new team, which significantly accelerated his onboarding. The vendor's end-to-end support successfully equipped Layton to transition into his new leadership position.

PFSweb

Mark Layton

Chief Executive Officer