Case Study: Smile Partners USA achieves faster A/R collection and lower outstanding balances with Pearly

Smile Partners USA collects $1.1M in 45 days with Pearly

Smile Partners USA, a large dental support organization (DSO), faced a challenge with escalating past-due patient accounts receivable as it expanded rapidly. Their existing manual billing process lacked automation, creating a lag in collections that threatened to hinder their growth. To address this, they turned to Pearly for its patient A/R automation solution.

By implementing Pearly's dynamic workflows and high-resolution filtering, Smile Partners USA automated its patient billing and follow-up. The results were significant, with Pearly helping to collect over $1.1 million in the first 45 days, including $458,000 that was over 90 days past due. This led to a 30% reduction in total persistent patient A/R, enabling the DSO to scale its collections efforts seamlessly alongside its expansion.

Smile Partners USA