Case Study: Trident boosts patient collections with Pearly

How Trident Endodontic Speciality Management Solutions centralizes patient billing and streamlines A/R collection with Pearly

Trident, a multi-location dental support organization, was struggling with manual and outdated accounts receivable processes. Their billing team spent excessive hours on tasks like mailing statements and making collection calls, which resulted in low patient collection rates. To address this challenge, Trident partnered with vendor Pearly to implement its revenue cycle automation solution.

By implementing Pearly's automated A/R platform, which integrated with their Open Dental software, Trident streamlined its collections. The solution delivered significant results, including a 32% increase in the patient collection rate. The automation also saved an estimated 14 hours of staff time per month, per office, allowing the team to focus on other tasks while Pearly efficiently engaged patients.

Trident

Corey Rupertus

Financial Controller