Case Study: Catalyst Dental Allies achieves 29% collection improvement with Pearly

Catalyst Dental Allies boosts collection performance by 29% with Pearly

Catalyst Dental Allies, an Oklahoma-based DSO, was facing inconsistent revenue cycle management performance and a poor patient experience due to a manual billing process. Dissatisfied with their net collection results and the amount of staff time required, they sought a better solution and piloted Pearly's billing automation tools.

By implementing Pearly's RCM automation to handle tasks like sending digital statements and managing payment plans, Catalyst Dental Allies significantly enhanced its collections. The results included a 29% improvement in collection performance, an 18% month-over-month payment volume increase, and a savings of 9 hours of staff time per office each week. Pearly's solution allowed Catalyst to effectively collect on high-risk, aged balances.

Catalyst Dental Allies