Case Study: Clyde Munro Dentistry builds patient trust and boosts treatment acceptance with Pearl AI

Clyde Munro Dentistry boosts treatment acceptance 86% with Pearl

Clyde Munro Dentistry, a dental practice in Perth, Scotland, faced a challenge in building patient trust during treatment presentations. Their associate dentist, Dr. Amanda Bassey-Duke, described the traditional process as feeling like performing "dark arts," as patients could not see their own x-rays and had to simply trust the dentist's diagnosis without visual evidence.

By implementing Pearl's AI, the practice introduced a new level of transparency. The AI service visually highlighted areas of concern directly on the x-rays for patients to see. This solution helped Pearl increase patient understanding and trust, with 77% of patients reporting that the AI visuals influenced them to book treatment appointments. Additionally, Pearl saved the dentist over nine minutes per exam, improving efficiency and reducing professional burnout.

Clyde Munro Dentistry