Case Study: Handcraft Services achieves greater efficiency and lower costs with PeakLogix automated laundry fulfillment

Handcraft Services - Customer Case Study

Handcraft Services, a provider of linens and apparel services for the healthcare and hospitality industries, was looking to improve inventory tracking and control, increase operational efficiency, and make better use of floor space after moving into a new fulfillment center. PeakLogix helped address these goals with an automated fulfillment approach centered on warehouse management software, RFID, and storage automation.

PeakLogix designed and implemented a goods-to-man picking system that moved clean, folded linens into vertical storage and then to transport as needed, using custom conveyor equipment and an AS/RS with miniload cranes. The solution improved inventory accuracy, reduced errors and labor costs, and cut fulfillment time by 20%, while supporting 13% growth with no operational impact and delivering a payback period of 3–4 years.

Handcraft Services