Case Study: University of Utah streamlines package deployment and IT support with PDQ Deploy & Inventory

The University of Utah - Customer Case Study

The University of Utah College of Engineering needed a better way to manage growing numbers of computers across eight departments with a small IT team. Doug Ressler and his team were spending too much time manually installing OS, Office, Adobe, and other software from discs, making it difficult to keep up as responsibilities expanded. PDQ Deploy & Inventory helped them replace that unsustainable process with a more efficient approach.

Using PDQ Deploy & Inventory, the team was able to create and deploy packages quickly, with many MSI and EXE installers requiring little to no modification. PDQ made it possible for Doug to manage more machines without adding staff, improving productivity and helping the department scale with demand. Doug also noted that PDQ’s support was fast, responsive, and accurate, reinforcing the value of PDQ for the university’s IT team.

The University of Utah

Doug Ressler

The University of Utah