PDQ
12 Case Studies
A PDQ Case Study
Missouri Foundation for Health, a nonprofit healthcare organization in St. Louis, Missouri, relied on a small IT team to manage updates across 70 machines. As the lone IT manager, David North needed a faster, easier way to handle software deployment and patch management without spending hours testing command-line switches or interrupting end users. PDQ, including PDQ Deploy and PDQ Inventory, offered a simple, affordable solution.
With PDQ, David could scan, package, and silently deploy updates to only the machines that needed them, making patching “set it and forget it.” He used PDQ to quickly roll out software like Mitel, and what could have taken a night of manual work was completed within about 10 minutes, with all 49 users able to make calls from their laptops by the next morning. David said PDQ saves him one full day of work every week and praised PDQ’s ease of use, support, and prebuilt packages.
David North
IT Manager