Case Study: First Mid Bank and Trust automates patching and auditing with PDQ

First Mid Bank and Trust - Customer Case Study

First Mid Bank and Trust, a regional finance and banking organization with 1,100 employees and 1,300 machines, needed a faster way to handle patching, software deployment, updates, and inventory management. Network Engineer Steven Brown turned to PDQ to help the IT team keep up with time-sensitive work in a highly regulated environment where real-time results and clear failure reporting were essential.

Using PDQ Deploy and PDQ Inventory, First Mid Bank and Trust automated quarterly software updates, improved reporting for audits, and quickly identified missing or outdated software such as Java and Chrome. PDQ reduced a seven-hour update process to a fully automated workflow and eliminated about 10 hours of weekly manual work, while also letting the team redeploy failed jobs and resolve the remaining issues in minutes.

First Mid Bank and Trust