Case Study: Falcon Plastics saves time and streamlines IT operations with PDQ

Falcon Plastics - Customer Case Study

Falcon Plastics, a third-generation family-owned plastics manufacturer with four facilities and about 250 employees, struggled to keep software current and maintain an accurate inventory of its 203 machines. Before PDQ, the IT team relied on spreadsheets and manual, application-by-application software installs, which made onboarding new employees slow and time-consuming.

Using PDQ Deploy and PDQ Inventory, Falcon Plastics automated software deployment, synced device data with Active Directory, built packages for routine tasks, and targeted updates only to affected machines. PDQ helped the team quickly resolve issues like a faulty Windows update affecting Zebra printers, and it enabled them to track and update specific applications such as Chrome across many PCs. The result was major time savings, faster onboarding, and the ability to keep up with a growing business without adding manual IT overhead.

Falcon Plastics

Eric Stoick

Falcon Plastics