Case Study: VillaGaiety boosts online ticket sales and user experience with PDMS web design

VillaGaiety boosts transactions 24% with PDMS

VillaGaiety, an arts centre on the Isle of Man, needed to refresh its outdated website to improve the customer experience and simplify the ticket purchasing process, especially for mobile users. They enlisted vendor PDMS for a web design and development project using the Umbraco CMS to address these challenges.

PDMS designed and built a new, high-impact website featuring interactive seating plans, 360 virtual tours, and seamless integration with the TicketSolve ticketing system. The solution led to a 20% reduction in bounce rate, increased user engagement, and a 24% rise in transactions, significantly boosting online ticket sales and exceeding management expectations.

VillaGaiety