Case Study: Stanley Black & Decker modernises global service information with PDMS

Stanley Black & Decker modernizes GSIS with PDMS to manage 8 million records and 2 million transactions

Stanley Black & Decker, a global engineering and manufacturing company, faced inefficiencies and a lack of global oversight due to its complex, regionalized system for managing product and parts data. Their longstanding vendor, PDMS, was engaged to modernize this legacy system into a unified platform, the Global Service Information System (GSIS), to streamline processes and ensure accuracy for safety-critical information.

PDMS developed a centralized, web-based GSIS platform using an Agile approach and the Microsoft stack. This solution replaced regional silos, integrated with other systems like SAP, and provided a modern user experience. The results included significant performance improvements, enhanced security, and greater productivity while managing over eight million records. PDMS continues to work with Stanley Black & Decker on ongoing support and further efficiencies.

Stanley Black & Decker