PDMS
32 Case Studies
A PDMS Case Study
The Isle of Man Aircraft Registry (IOMAR), a major corporate aircraft registry, faced a challenge with disparate legacy systems that were affecting its customer service efficiency. To drive the business forward, IOMAR partnered with vendor PDMS to implement a new centralized administration system using the AERIS solution.
PDMS delivered the ARDIS system in multiple phases, which included a complete back-office overhaul and data migration. The solution streamlined processes with a centralized database and an online customer portal. This resulted in minimal business disruption, the removal of data duplication, and a more efficient, customer-focused operation, allowing IOMAR to enhance its strategic direction and business-friendly appeal.