Case Study: Bahamas Maritime Authority improves customer service and operational efficiency with PDMS BORIS

Bahamas Maritime Authority saves over $100k with PDMS

The Bahamas Maritime Authority faced inefficiencies due to outdated legacy systems and needed to move key services online to improve customer service and maintain its competitive edge in the international ship registry market. To address this challenge, they partnered with PDMS.

PDMS implemented its MARIS platform to create BORIS, a centralized online system that provides global access for staff and customers. This solution delivered significant results, including estimated savings of over $100k when establishing new offices, reduced operating costs, and increased customer satisfaction. The BMA also gained improved financial control, greater data reliability, and 24/7 service provision.

Bahamas Maritime Authority