Case Study: Pinnacle Propane increases delivery efficiency and reduces paperwork with PDI Software

Pinnacle Propane - Customer Case Study

Pinnacle Propane, a residential and commercial propane provider based in Irving, TX, needed a more efficient way to support rapid growth while reducing manual processes and paper ticketing. To address this, Pinnacle worked with PDI Software and used PDI TransPac LPG and HyperDocs to improve delivery and invoicing workflows while integrating with its existing back-office system.

With PDI Software’s solution, Pinnacle digitized transactions, standardized distribution and service processes, and eliminated much of its paperwork through on-site signatures and digital storage. The result was greater delivery efficiency, faster customer invoicing, real-time visibility into truck inventory, and better connectivity between drivers and the back office, allowing drivers to increase bandwidth and complete quicker deliveries.

Pinnacle Propane