Case Study: Jacksons Food Stores reduces paperwork processing time by 83% with PDI Software

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Preview of the Jacksons Food Stores, Inc Case Study

Jacksons Food Stores, Inc - Customer Case Study

Jacksons Food Stores, Inc., a convenience retail, petroleum wholesale, and logistics company based in Meridian, Idaho, needed to improve inefficient billing and load dispatch processes. The company was also dealing with disparate systems, inaccurate reporting, limited visibility between the home office and sites, and long paperwork processing times. PDI Software provided PDI TelaPoint and PDI Enterprise to help address these operational challenges.

With PDI Software’s solution, Jacksons Food Stores improved load and order management, dispatch forecasting, resource allocation, and real-time visibility for faster decision-making. The company reduced paperwork processing time by 83% and was able to grow the business without increasing headcount, while also cutting manual processes.


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