Case Study: E-Z Stop Food Marts saves 100 hours a week with PDI Software's PDI Lottery

E-Z Stop Food Marts - Customer Case Study

E-Z Stop Food Marts, Inc., a convenience retail chain with 23 locations based in Maryville, Tennessee, faced a manual, time-consuming lottery ticket tracking process that required cashiers to hand-key information and record ending ticket numbers on paper. These inefficiencies slowed operations, increased the risk of inaccuracies, and hurt the customer experience. PDI Software provided the PDI Lottery solution to address these challenges.

With PDI Software’s PDI Lottery, E-Z Stop Food Marts automated key parts of the process, greatly reducing human error and improving data accuracy. The company reported an 80% improvement over its prior process and saves 100 hours per week, while also improving customer service speed, reducing wasted time at stores and the home office, and gaining more accurate inventory and count information.

E-Z Stop Food Marts

Donna Perkins

Pricebook Manager