Case Study: J2 Global achieves real-time fax image conversion with Pdftools

J2 Global - Customer Case Study

j2 Global, a cloud services company offering the eFax solution, needed a single, robust tool for the real-time conversion of documents between PDF and TIFF formats to handle heavy fax traffic loads. They turned to Pdftools and implemented the 3-Heights PDF to Image Converter and 3-Heights Image to PDF Converter to develop this core service.

The solution from Pdftools provided a centralized, memory-based conversion service that eliminated the need for temporary files, which enhanced both security and performance. This allowed j2 Global’s end customers to retrieve their faxes in their preferred format while the company only needed to retain a single master copy. Pdftools delivered excellent conversion rates under varying loads and provided highly responsive support throughout the implementation.

J2 Global

Bud Hartel

Engineering Manager