Case Study: Off Duty Blue achieves faster, secure digital contracting and scheduling with pdfFiller

Off Duty Blue Depends On PDFfiller to Facilitate Contracting Processes

Off Duty Blue, a Syracuse-based security logistics company that connects private clients with police officers, was hampered by paper-based scheduling, approval and permit workflows that required forms to circulate among multiple people. With 35 contracted officers providing about 1,000 hours/month and plans to scale to ~400 officers and ~6,000 hours/month, Off Duty Blue needed a digital document and signing solution—so they adopted PDFfiller’s platform (Editor, fillable fields, SendToSign, API) to enable automated payments, remote approvals, and secure recordkeeping.

PDFfiller was integrated into Off Duty Blue’s web app and processes to make permits editable, signable, timestamped and stored securely (audit trail, revision history, Amazon S3 backups, two‑factor auth and encrypted folders). The vendor’s solution reduced permit processing from hours or days to minutes, eliminated unsigned documents, improved accountability and auditability, and streamlined onboarding of security staff—helping Off Duty Blue save time, produce better records, and support rapid growth.

Off Duty Blue

Jim Raschella

Off Duty Blue