Case Study: North Idaho Lung, Asthma & Critical Care achieves faster, HIPAA-compliant document workflow with pdfFiller

North Idaho Lung, Asthma & Critical Care Relies on PDFfiller to Help Manage the Office’s Document Workflow

North Idaho Lung, Asthma and Critical Care (NILACC) is a 19‑person pulmonary practice led in administration by business manager Julie Cox. Faced with slow, paper‑based credentialing and back‑office workflows that were hard to track, NILACC evaluated options and adopted PDFfiller to move forms and document management from pen-and-paper to a digital system.

Using PDFfiller daily, Cox adds fillable fields, types directly on PDFs, stores documents in one cloud location, and electronically distributes forms to physicians for review and signature; the platform is HIPAA‑compliant and backed by Amazon S3. PDFfiller streamlined NILACC’s workflow—making document editing, sending, and signing much faster, improving remote access and collaboration, consolidating records, and significantly reducing paper use and administrative overhead.

North Idaho Lung, Asthma & Critical Care

Julie Cox

Business Manager