Case Study: Hearing at Home achieves streamlined, paperless mobile patient intake and saves time and money with pdfFiller

Michael Combs and ‘Hearing at Home’ saves time and money on the road by relying on PDFfiller’s digital document management

Hearing at Home, a Virginia-based mobile hearing aid practice run by Michael Combs, needed a way to collect, sign and retain patient paperwork while on the road. Paper intake was slow, storage for the seven-year retention requirement was impractical for a mobile business, and prior digital attempts (like Adobe Acrobat) were too time-consuming—so Combs adopted PDFfiller’s digital document management platform to streamline mobile forms and signatures.

PDFfiller’s drag-and-drop form builder, LinkToFill and SendToSign features, mobile signing and HIPAA‑compliant storage let Hearing at Home create templates, send links or QR codes, and capture signatures in the field or remotely. The PDFfiller solution saved “several hours a day,” enabled the practice to see more patients (protecting what Combs estimates as tens of thousands of dollars in annual revenue), removed paper-storage burdens, and made intake faster and more secure.

Hearing at Home

Michael Combs

Co-Owner