Case Study: The Town of Randolph achieves faster, more accurate hiring with pdfFiller

How PDFfiller helped the Town of Randolph’s Human Resources Department Improve the Efciency of Its Workflow

The Town of Randolph, a suburban municipality south of Boston, faced slow, error-prone hiring and onboarding because applicants submitted handwritten, incomplete, or illegible paper forms. To address these issues the Town of Randolph’s Human Resources Department integrated PDFfiller into its workflow, using PDFfiller’s online form creation and e-signature tools to replace paper applications.

Using PDFfiller, the town creates or uploads employment forms, adds required fillable fields, and shares a link so applicants submit completed, typewritten, signed documents that are instantly returned, collated, and exportable to spreadsheets or CRM systems. PDFfiller’s solution made applications legible and complete, significantly increased processing speed, reduced time chasing applicants, cut paper and fax costs, and improved document security through encrypted storage and two-factor protection.

The Town of Randolph

Anne Barkhouse

Human Resource Assistant