Case Study: Pied Piper Termite, Pest & Lawn achieves same-day service agreement processing and paper-cost savings with pdfFiller

Effectively processing service agreements for higher customer satisfaction

Pied Piper Termite, Pest & Lawn needed a faster, more reliable way to process service agreements and eSignatures so requests that come in 24/7 could be handled in real time without extra meetings or urgent after-hours chasing. Before adopting pdfFiller, getting a single service agreement signed could take an hour or more and often required travel or repeated follow-ups, slowing response times and harming customer satisfaction.

Pied Piper implemented pdfFiller’s online PDF editor, e-signature workflow and cloud storage, using ready-made templates to fill, send and store agreements from any device. pdfFiller cut a week-long paperwork cycle to less than a day, eliminated printers/scanners, provided secure online backups and saved the company more than $100 per month in paper costs—improving turnaround and customer experience.

Pied Piper Termite, Pest & Lawn

Becky Jocoy

Office Personnel