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A pdfFiller Case Study
DeBruyne Insurance Agency, an independent mid-west insurer serving over 150 business accounts and 200 personal accounts from two offices with four employees, needed a way to complete Acord insurance forms and issue certificates while working remotely across Illinois and Wisconsin. Founder Ed DeBruyne frequently worked in the field and often couldn’t access the agency management system, so he adopted PDFfiller’s digital document management and fillable-forms tools to handle documents from anywhere.
With PDFfiller, DeBruyne created reusable fillable Acord templates, edited and signed documents on any internet-connected device, and sent completed certificates directly to clients or certificate holders. PDFfiller’s drag-and-drop editor, two-factor authentication and PIN-protected folders let the agency convert paper workflows into a “one-and-done” process used daily, speeding turnaround for urgent weekend requests and improving security and efficiency across the firm’s 150+ business and 200 personal accounts.
Ed DeBruyne
Founder and President