Case Study: Royal Furniture accelerates collections and boosts cash flow with PDCflow

Royal Furniture speeds collections with PDCflow for its 5-person team

Royal Furniture, a multi-location furniture retailer, faced a challenge as its in-house installment program grew faster than its payment software could handle. Their previous system only supported one-time payments and created extra manual work for their collections team. They needed a solution from vendor PDCflow that offered true recurring payments and faster repeat charges to accelerate collections.

The solution implemented by PDCflow provided automated recurring payment schedules and tokenization for quick repeat charges. This resulted in faster collections, fewer manual follow-ups, and significant time savings for Royal Furniture's team. The reliable data exports and immediate exception alerts from PDCflow improved payment recovery and kept operations tight, contributing to stronger cash flow.

Royal Furniture