Case Study: Action Recovery Online achieves fast payment consent and convenience with PDCflow

Action Recovery Online collects a $4,800 payment with PDCflow

Action Recovery Online, a debt collection agency, faced the challenge of securing payments or agreements during the first phone contact with a consumer. Their process was slowed down by waiting for mailed authorizations, which also put them at risk for compliance violations and chargebacks. They turned to PDCflow's eSignature and payment software to resolve this.

By implementing PDCflow, Action Recovery Online gained the ability to electronically send payment requests and get signed consent for recurring schedules to meet compliance. The solution provided convenience for consumers through an online portal, which captured payments outside of business hours, including one instance of a $4,800 payment. PDCflow enabled fast payment consent and accelerated the agency's cash flow.

Action Recovery Online